Sime Ecomfort Plus HE EV Combi Fault codes & diagnostics

9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2010-2018 Discontinued
GC Numbers 47-283-3047-283-3147-283-3247-283-33
Download the Sime Ecomfort Plus HE EV Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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1 Emergency 8 High

All 9 documented codes

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AL 01

Your boiler has detected an issue with its ventilation or exhaust system, causing it to automatically shut down to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Condensate trap
  • Venturi

Related codes

AL 02

Your boiler has stopped working because the water pressure is too low and needs to be topped up.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose under the boiler.
  2. Slowly open the small valve (or valves) on the hose to let water into the system.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1.0 and 1.2 bar.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes

AL 05

Your boiler has detected a problem with the temperature sensor that monitors the water being sent to your radiators, which prevents the system from heating up safely.

High Engineer only £90-160

Parts commonly replaced

  • Flow NTC temperature sensor
  • Sensor wiring harness

Related codes

AL 06

Your boiler has tried to light but cannot detect a flame, which means it has locked itself out for safety.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is open and other gas appliances are working.
  2. If you have a pre-pay gas meter, check that you have sufficient credit.
  3. Press the reset button on the boiler control panel to see if the fault clears.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 07

Your boiler has overheated, causing it to shut down automatically for safety.

High DIY-safe £100-220

What to check first

  1. Check that all radiator valves are open to ensure water can flow.
  2. Follow the boiler's manual to bleed any air out of your radiators.
  3. Wait for the boiler to cool down and try pressing the reset button.

Parts commonly replaced

  • Safety thermostat (Overheat stat)
  • Circulation pump
  • Temperature sensor (NTC)

Related codes

AL 08

Your boiler is struggling to detect a flame, which means it cannot stay lit to provide heating or hot water.

High DIY-safe £120-280

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Verify if other gas appliances in your home, such as a hob, are receiving gas
  3. Press and hold the reset button for a few seconds to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Detection electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 11

Your boiler has lost communication with the internal gas control system, meaning it cannot provide heating or hot water until the electrical connection is restored.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve modulator coil
  • Wiring harness
  • Main PCB

Related codes

AL 16

Your boiler has failed to ignite because it cannot detect the water heating up as expected, causing it to shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • PCB

Related codes

AL 17

Your boiler has detected that its internal temperature sensors are giving conflicting readings, causing it to shut down for safety.

High Engineer only £100-220

Parts commonly replaced

  • NTC Heating Sensor
  • Dual Sensor
  • Wiring Harness

Related codes