Emergency
AL 01 on Sime Ecomfort Plus HE EV Combi

Your boiler has detected an issue with its ventilation or exhaust system, causing it to automatically shut down to prevent unsafe operation.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

The smoke stat has intervened; Fan failure; The air pressure switch has intervened; The condensate level sensor has inte

From this model's manual
Verified against the Sime Ecomfort Plus He Ev Combi installation & service manual, page 27.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like AL 01: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

AL 02View →AL 06View →

Related guides you might find useful

Boiler keeps losing pressure

Six most common causes of dropping pressure.

Read →

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →