What the manual says
Manufacturer manualSafety thermostat (TS) intervention — check sensor/thermostat connections; deaerate system; replace if damaged
From this model's manual
Verified against the Sime/Sime Ecomfort Plus He Ev Combi installation & service manual, page 28.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like AL 07: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 9 fault codes on the Ecomfort System Plus HE EV
Seeing a different code? Every code this model can display, in one place.