High
Red LED on (solid) on Sime Friendly

Your boiler has stopped working because it cannot detect a flame, likely due to a temporary interruption in the gas supply or a part that needs cleaning.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition lockout / flame not detected after ignition cycle — press reset button to restore; check gas supply and electrode

From this model's manual
Verified against the P3 Sime Murelle He System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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