Low
24 on Sime Murelle EV HE System

Your boiler's solar water heating system is unable to read the temperature from the roof panel, meaning the solar energy collection feature is currently disabled.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

SOLAR S1 COLLECTOR PROBE FAILURE

From this model's manual
Verified against the Sime Murelle Ev He Combi installation & service manual, page 32.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like 24: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

25View →

Related guides you might find useful

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →