Sime Murelle HE 35 R Fault codes & diagnostics

36 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Heat Only Natural Gas
GC Number 41-283-29
Download the Sime Murelle HE 35 R manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 22 High 9 Medium 3 Low

All 36 documented codes

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ALARM 70

Your boiler has detected an issue with the sensor that monitors shared heating systems or multi-boiler setups, causing it to temporarily stop working safely.

High Engineer only £150-300

Parts commonly replaced

  • Cascade delivery sensor
  • Wiring harness
  • PCB

Related codes

ALARM 71

One of the internal modules within your boiler has detected a fault, while the rest of the system continues to try to operate.

Medium Engineer only £150-300

Parts commonly replaced

  • PCB
  • Module control board
  • Internal wiring harness

Related codes

ALL 02

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop valves connected to your boiler's pipework.
  2. Open the valves slowly to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both filling loop valves tightly and check the display to see if the error has cleared.

Parts commonly replaced

  • Water pressure transducer
  • Pressure relief valve
  • Auto air vent

Related codes

ALL 05

Your boiler has stopped working because it cannot properly read the temperature of the water inside the system due to a faulty sensor connection.

High Engineer only £120-200

Parts commonly replaced

  • Heating flow sensor
  • Wiring harness

Related codes

ALL 06

Your boiler has failed to detect a flame after trying to light, so it has safely shut down to stop unburnt gas from flowing.

High Engineer only £150-300

Parts commonly replaced

  • Flame sensor electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

ALL 07

Your boiler has temporarily stopped working because it has detected an issue with its internal safety temperature cutoff switch.

High Engineer only £100-250

Parts commonly replaced

  • Safety thermostat
  • Limit thermostat
  • Wiring harness

Related codes

ALL 08

Your boiler has detected a flame inside when it should be turned off, so it has safely shut itself down.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Circuit board (PCB)
  • Flame electrode

Related codes

ALL 09

Your boiler has temporarily stopped working because it cannot detect water flowing through its internal system.

High DIY-safe £100-250

What to check first

  1. Check your boiler pressure gauge to ensure it is between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop to top up the system.
  3. Turn the boiler off and on again to reset the fault.

Parts commonly replaced

  • Circulating pump
  • Flow switch
  • Automatic air vent

Related codes

ALL 13

Your boiler has temporarily stopped working because a safety sensor has detected a potential overheating issue inside the system.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • High Limit Thermostat
  • Main Heat Exchanger

Related codes

ALL 14

Your boiler has stopped working because it has detected a fault with the sensor that measures the temperature of the exhaust fumes.

High Engineer only £100-200

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

Showing 11–20 of 36
ALL 15

Your boiler has detected an issue with the internal fan that controls airflow and combustion safely.

High Engineer only £150-300

Parts commonly replaced

  • Flue
  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

ALL 21

Your boiler has temporarily stopped working because it has lost the temperature reading from the heating pipe for one of your zones.

Medium Engineer only £120-250

Parts commonly replaced

  • Delivery temperature sensor / NTC probe
  • Wiring harness

Related codes

ALL 22

Your boiler has detected that a safety thermostat on your underfloor heating or mixed temperature zone has tripped, causing the system to shut off that zone for protection.

High Engineer only £150-300

Parts commonly replaced

  • Safety thermostat
  • Mixed zone pump
  • Mixing valve

Related codes

ALL 23

Your boiler has detected a faulty temperature sensor on your secondary heating zone, which means it cannot properly regulate the temperature for that part of your home.

Medium Engineer only £120-250

Parts commonly replaced

  • Delivery temperature probe/sensor
  • Wiring harness

Related codes

ALL 24

Your boiler is having trouble communicating with the temperature sensor connected to your solar water heating system.

Low Engineer only £120-250

Parts commonly replaced

  • Solar collector temperature sensor
  • Wiring loom

Related codes

ALL 25

Your boiler is having trouble communicating with the temperature sensor in your hot water storage tank, which means it cannot correctly monitor or heat your stored water.

Medium Engineer only £120-220

Parts commonly replaced

  • Storage tank temperature sensor (NTC)
  • Wiring harness
  • PCB

Related codes

ALL 26

Your boiler has detected a fault with the temperature sensor connected to its solar panel system, meaning it cannot properly read the solar heat levels.

Low Engineer only £90-180

Parts commonly replaced

  • Solar temperature probe
  • Wiring harness

Related codes

ALL 27

Your boiler has detected an issue with how it communicates with an attached solar heating system.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar sensor
  • PCB
  • Wiring harness

Related codes

ALL 28

The boiler's control system is struggling to communicate with a specific accessory or secondary unit linked to your heating setup.

Medium Engineer only £120-250

Parts commonly replaced

  • Control PCB
  • System interface module
  • Wiring harness

Related codes

ALL 29

Your boiler's main computer brain is experiencing an internal electronic fault and cannot communicate properly with the rest of the system.

High Engineer only £200-400

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

Showing 21–30 of 36
ALL 30

Your boiler has stopped working because it is unable to accurately detect the temperature of the water returning to it from your radiators.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness

Related codes

ALL 31

Your boiler is struggling to communicate with a sensor that monitors the water temperature, meaning it has safely shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Delivery NTC sensor
  • Wiring harness

Related codes

ALL 32

Your boiler is confused because its internal computer settings do not match the number of heating zones installed in your home.

Medium Engineer only £90-180

Parts commonly replaced

  • PCB
  • Zone Interface Board

Related codes

ALL 33

Your boiler has lost its internal connection, meaning the main computer cannot talk to the control board properly.

High Engineer only £150-300

Parts commonly replaced

  • PCB
  • Wiring harness

Related codes

ALL 34

Your boiler is having trouble communicating with an external control system or a secondary linked boiler, causing it to pause operations for safety.

High Engineer only £150-300

Parts commonly replaced

  • Interface board
  • Communication cable
  • PCB

Related codes

ALL 35

Your boiler's internal components are currently unable to communicate with each other, which has caused the system to stop functioning as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Main control PCB
  • Wiring harness
  • Interface cable

Related codes

E0

Your boiler is struggling to circulate water properly, causing the water leaving the boiler to be much hotter than the water returning to it.

Medium Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • Central heating filter
  • Heat exchanger

Related codes

E1

Your boiler's external temperature sensor is sending an incorrect electrical signal, likely due to a loose wire or a faulty sensor unit, preventing the system from regulating the temperature correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Sensor wiring harness

Related codes

E3

Your boiler has detected an issue with the water flow or pressure sensor, causing it to shut down to prevent potential damage to the internal components.

High Engineer only £120-250

Parts commonly replaced

  • Flow switch
  • Pressure sensor
  • Water pump

Related codes

Showing 31–36 of 36
E4

Your boiler is failing to detect that the water is circulating properly, which prevents it from safely heating up.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow switch
  • System filter

Related codes

E5

Your boiler has detected an issue with the air supply or exhaust system, preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi

Related codes

E6

Your boiler has detected an issue with the air supply or exhaust system, preventing it from safely removing combustion gases.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venturi

Related codes

E7

Your boiler has detected a problem with its internal water circulation system, meaning it cannot effectively move heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Main PCB

Related codes

E8

Your boiler's internal water pressure is too low, meaning there is not enough water circulating to heat your home or provide hot water.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop (a flexible metal or braided hose) connected to your boiler's pipework
  2. Open the valves on the filling loop to allow cold mains water to enter the system
  3. Monitor the pressure gauge on the boiler front until it reaches between 1.0 and 1.5 bar, then close the valves tightly

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E9

Your boiler has detected that the water pressure inside the system has dropped too low for it to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop (a metal braided hose connected to two valves under the boiler)
  2. Open both valves slowly until the pressure gauge on the boiler front reads between 1.0 and 1.5 bar
  3. Close both valves tightly and restart the boiler

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Expansion vessel

Related codes

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