Sime Murelle HE Regular Fault codes & diagnostics

34 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Heat Only Natural Gas 2006-2016 Discontinued
GC Numbers 41-283-2741-283-2941-283-3041-283-31
Download the Sime Murelle HE Regular manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
2 Emergency 23 High 7 Medium 2 Low

All 34 documented codes

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ALL 02

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is a silver braided hose connected between two pipes near your boiler.
  2. Open the small valves at both ends of the hose to allow mains water into the system while watching the pressure gauge.
  3. Close both valves firmly once the needle on the pressure gauge reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

ALL 05

Your boiler has detected a communication problem with the temperature sensor that monitors the water circulating through your heating system, so it has shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC flow temperature sensor
  • Wiring harness
  • PCB

Related codes

ALL 06

Your boiler has stopped working because it has detected an issue with the ignition process or flame safety, preventing it from starting up safely.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
  • PCB

Related codes

ALL 07

Your boiler has detected that it is dangerously overheating and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Limit thermostat
  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

ALL 08

Your boiler is failing to detect a flame, so it has safely shut itself down to prevent a gas build-up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • PCB

Related codes

ALL 09

Your boiler has detected that water is not flowing through the system correctly, which is preventing it from heating your home properly.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • System filter
  • Flow sensor

Related codes

ALL 13

Your boiler has detected that the flue gases are getting too hot, so it has shut itself down to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue temperature sensor
  • Primary heat exchanger

Related codes

ALL 14

Your boiler has lost the ability to read its own water temperature, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

ALL 15

Your boiler has detected an issue with the fan that pushes exhaust gases out of the flue, so it has stopped working to keep you safe.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

ALL 21

Your boiler is struggling to accurately measure the water temperature for your central heating because a sensor has stopped sending signals.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

Showing 11–20 of 34
ALL 22

Your boiler has detected that a secondary heating circuit, such as underfloor heating, has become too hot and has automatically shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Mixing valve actuator
  • Pump for secondary zone

Related codes

ALL 23

Your boiler is having trouble reading the temperature for one of your heating zones because a sensor has stopped sending a signal.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

ALL 24

Your boiler is having trouble communicating with the temperature sensor connected to your solar water heating system.

Low Engineer only £120-250

Parts commonly replaced

  • Solar collector temperature sensor
  • Wiring loom

Related codes

ALL 25

Your boiler is having trouble communicating with the temperature sensor in your hot water storage tank, which means it cannot correctly monitor or heat your stored water.

Medium Engineer only £120-220

Parts commonly replaced

  • Storage tank temperature sensor (NTC)
  • Wiring harness
  • PCB

Related codes

ALL 26

Your boiler has detected an issue with one of its internal temperature sensors, which means it has stopped working to prevent potential overheating or inaccurate operation.

High Engineer only £150-250

Parts commonly replaced

  • NTC sensor
  • Wiring harness

Related codes

ALL 27

Your boiler is having a communication error with its optional solar water heating system, meaning it cannot currently confirm if the solar panel integration is working correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar interface board
  • Wiring harness
  • PCB

Related codes

ALL 28

The boiler's control system is struggling to communicate with a specific accessory or secondary unit linked to your heating setup.

Medium Engineer only £120-250

Parts commonly replaced

  • Control PCB
  • System interface module
  • Wiring harness

Related codes

ALL 29

Your boiler's main computer brain is experiencing an internal electronic fault and cannot communicate properly with the rest of the system.

High Engineer only £200-400

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

ALL 30

Your boiler has stopped working because it is unable to accurately detect the temperature of the water returning to it from your radiators.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness

Related codes

ALL 31

Your boiler is struggling to communicate with a sensor that monitors the water temperature, meaning it has safely shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Delivery NTC sensor
  • Wiring harness

Related codes

Showing 21–30 of 34
ALL 32

Your boiler's internal settings have become scrambled, meaning the control board no longer understands how your heating system is supposed to be configured.

High Engineer only £120-250

Parts commonly replaced

  • Main Control PCB

Related codes

ALL 33

Your boiler's internal electronic parts are having trouble talking to each other, which has caused the system to stop working as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Interface board
  • Main PCB
  • Wiring harness

Related codes

ALL 34

Your boiler is having trouble communicating with an external control system or a secondary linked boiler, causing it to pause operations for safety.

High Engineer only £150-300

Parts commonly replaced

  • Interface board
  • Communication cable
  • PCB

Related codes

ALL 35

Your boiler's internal components are currently unable to communicate with each other, which has caused the system to stop functioning as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Main control PCB
  • Wiring harness
  • Interface cable

Related codes

E0

Your boiler is struggling to circulate water properly, causing the water leaving the boiler to be much hotter than the water returning to it.

Medium Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • Central heating filter
  • Heat exchanger

Related codes

E1

Your boiler's external temperature sensor is sending an incorrect electrical signal, likely due to a loose wire or a faulty sensor unit, preventing the system from regulating the temperature correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Sensor wiring harness

Related codes

E3

Your boiler has detected an issue with the water flow or pressure sensor, causing it to shut down to prevent potential damage to the internal components.

High Engineer only £120-250

Parts commonly replaced

  • Flow switch
  • Pressure sensor
  • Water pump

Related codes

E4

Your boiler is failing to detect that the water is circulating properly, which prevents it from safely heating up.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow switch
  • System filter

Related codes

E5

Your boiler has detected an issue with the air supply or exhaust system, preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi

Related codes

Showing 31–34 of 34
E6

Your boiler has detected an issue with the air supply or exhaust system, preventing it from safely removing combustion gases.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venturi

Related codes

E7

Your boiler has detected a problem with its internal water circulation system, meaning it cannot effectively move heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Main PCB

Related codes

E8

Your boiler's internal water pressure is too low, meaning there is not enough water circulating to heat your home or provide hot water.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop (a flexible metal or braided hose) connected to your boiler's pipework
  2. Open the valves on the filling loop to allow cold mains water to enter the system
  3. Monitor the pressure gauge on the boiler front until it reaches between 1.0 and 1.5 bar, then close the valves tightly

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E9

Your boiler has detected that the water pressure inside the system has dropped too low for it to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop (a metal braided hose connected to two valves under the boiler)
  2. Open both valves slowly until the pressure gauge on the boiler front reads between 1.0 and 1.5 bar
  3. Close both valves tightly and restart the boiler

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Expansion vessel

Related codes