Vaillant d.16 Fault Code
Also written as D16 — same fault.
The Vaillant d.16 fault code means: your boiler is struggling to push heated water around your radiators because an external pump is not responding correctly.. It appears on 18 Vaillant models in our database.
Technical description: External CH pump
What causes the Vaillant d.16 fault?
This fault occurs when the boiler sends a signal to an external pump to start moving water through your radiators, but it detects that no power is being used or the pump is failing to spin. The most common reasons are a seized pump motor after being left off for a long time, or a loose wiring connection between the boiler's control board and the pump itself.
This issue is frequently seen during the first cold spell of autumn when a pump that has sat idle all summer becomes stuck due to internal debris or limescale.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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Vaillant models that show the d.16 fault code
Click a model for the full fault code list and model-specific repair notes.
- ecoFIT Pure 418 Repair: £0-120
- ecoFIT Pure 425 Repair: £0-120
- ecoFIT Pure 435
- ecoFIT Pure 825 Repair: £90-180
- ecoFIT Pure 830
- ecoFIT Pure 835
- ecoMAX Repair: £180-350
- ecoMAX 613 Repair: £150-300
- ecoMAX 618 Repair: £150-300
- ecoMAX 622 Repair: £150-300
- ecoMAX 635 Repair: £150-300
- ecoMAX 824E Repair: £150-300
- ecoMAX 828E Repair: £150-300
- Ecomax Condensing 600/800 series Repair: £150-300
- ecoMAX System 612 Repair: £150-300
- ecoTEC sustain
- Home Combi
- Home System Repair: £0-120
Source
Vaillant d.16 fault code information on this page is sourced and cross-checked against the official Vaillant service / installation manuals for each affected model.
- Vaillant ecoFIT Pure 835 manual (PDF)
- Vaillant ecoMAX manual (PDF)
- Vaillant ecoMAX System 612 manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026