What the manual says
Manufacturer manualStatus of the 24V room thermostat: off=Heating off, on=Heating on
From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 47.
DIY fix possible
Check your wall-mounted thermostat or smart app settings to ensure they are set to 'on' or 'active'Increase the target temperature on your room thermostat to see if the boiler status changes to 'on'Check batteries in your wireless thermostat unit if applicable
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.