High
F.87 on Vaillant ecoTEC sustain

Your boiler has detected a problem with the internal ignition components, meaning it cannot safely light the burner to provide heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: Ignition transformer cable Ignition transformer cable harness not connected to the main PCB or it is connected incorrectly, short circuit in the cable harness or damaged ignition transformer

From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board loses communication with the components responsible for creating the spark and sensing the flame. It is usually caused by a loose connection, damaged wiring, or electrodes that have worn down and can no longer complete the electrical circuit required to start the boiler. Without this secure connection, the system shuts down as a safety precaution to prevent unburnt gas from entering the combustion chamber.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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