High
F.88 on Vaillant ecoTEC sustain

Your boiler has detected an electrical connection issue with the gas valve, meaning it cannot safely ignite to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: Gas valve assembly. Gas valve assembly not connected or it is connected incorrectly, short circuit in the cable harness

From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer loses electrical communication with the gas valve, which is the component responsible for releasing fuel into the burner. The most common reason is a loose or damaged wiring connection between these parts, though it can also be caused by a complete electronic failure within the gas valve itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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