High
F.97 on Vaillant ecoTEC sustain

Your boiler's internal computer has failed a self-test and is no longer able to communicate with the rest of the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: Main PCB self-test failed. Main PCB defective

From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's central control board fails its internal safety checks during startup or operation. The most common reason is a hardware malfunction within the circuitry, often caused by a component reaching the end of its lifespan or suffering damage from an electrical power surge. Because the board can no longer safely manage the gas and ignition process, it shuts the system down to prevent any hazards.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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