Low
S.04 on Vaillant ecoTEC sustain

Your boiler is currently working perfectly and is simply telling you that it is busy heating your radiators.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Status code: product is working correctly (heating mode)

From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 50.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This code appears when the boiler’s internal controls have successfully triggered the burner to provide heat for your radiators. It is a normal status message indicating that the diagnostic system is monitoring a standard heating cycle. There is no physical fault; the boiler is simply confirming it is responding to your thermostat's request for warmth.

You will see this code much more frequently during the autumn and winter months when your central heating is scheduled to run regularly.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful