High
F.84 on Vaillant ecoTEC sustain

Your boiler is confused because its internal thermometers are giving conflicting readings and don't agree on how hot the water actually is.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault: Flow/return temperature sensor Values not consistent, difference between flow and return <-6K Flow and return temperature sensors signalling implausible values: Flow and return temperature sensors have been inverted, flow and return temperature sensors have not been correctly installed

From this model's manual
Verified against the Vaillant Ecotec Sustain installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors provide temperature readings that are too far apart for the system to trust, suggesting the water is heating up in a way that doesn't make sense. The most common reason is that one of the sensors has developed a chemical or Electrical fault, but it can also happen if the sensors are incorrectly installed or have become loose from the internal pipework.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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