Vaillant S.11 Fault Code
Also written as S11 — same fault.
The Vaillant S.11 fault code means: your boiler is currently preparing to heat your hot water by starting up its internal air extraction system.. It appears on 40 Vaillant models in our database.
Technical description: DHWmode:Fanstart-up
What causes the Vaillant S.11 fault?
This is a normal status message rather than a mechanical failure, occurring every time the boiler prepares to heat your water or radiators. It indicates that the control board has sent a signal to the internal fan to begin spinning, which clears out the combustion chamber before the burner ignites. If the boiler stays on this code for a long time without firing, it may suggest the fan is struggling to reach the required speed.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A cover plan would handle faults like S.11: no call-out fees, no surprise bills.
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Vaillant models that show the S.11 fault code
Click a model for the full fault code list and model-specific repair notes.
- Atmomax Repair: £250-450
- ecoFIT Pure 418
- ecoFIT Pure 425
- ecoFIT Pure 435
- ecoFIT Pure 825
- ecoFIT Pure 830
- ecoFIT Pure 835
- ecoMAX
- ecoMAX 613
- ecoMAX 618
- ecoMAX 622
- ecoMAX 635
- ecoMAX 824E
- ecoMAX 828E
- Ecomax Condensing 600/800 series
- ecoMAX System 612
- ecoTEC
- ecoTEC exclusive
- ecoTEC plus
- ecoTEC Plus 826
- ecoTEC Plus 832
- ecoTEC Plus 836
- ecoTEC Plus 938
- ecoTEC plus aquaPLUS
- ecoTEC Pro
- ecoTEC Pro / ecoTEC Plus Repair: £180-350
- ecoTEC Pro 24
- ecoTEC Pro 28
- ecoTEC Pro 30
- ecoTEC sustain
- Home Combi
- Home System
- Thermocompact
- Turbomax 824/828
- Turbomax Plus
- Turbomax Plus 824/828E
- Turbomax Plus 828
- Turbomax Plus 828 E
- Turbomax Plus VUW 242E
- Turbomax Plus VUW 242EH
Source
Vaillant S.11 fault code information on this page is sourced and cross-checked against the official Vaillant service / installation manuals for each affected model.
- Vaillant ecoFIT Pure 835 manual (PDF)
- Vaillant ecoMAX manual (PDF)
- Vaillant ecoMAX System 612 manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026