What the manual says
Manufacturer manualDHWmode:Fanstart-up
What causes this fault?
This is a normal status message rather than a mechanical failure, occurring every time the boiler prepares to heat your water or radiators. It indicates that the control board has sent a signal to the internal fan to begin spinning, which clears out the combustion chamber before the burner ignites. If the boiler stays on this code for a long time without firing, it may suggest the fan is struggling to reach the required speed.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like S.11: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.