Low
S.13 on Vaillant ecoTEC exclusive

Your boiler is currently in the process of lighting the flame to heat your water, which is a normal part of its operation.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

DHWmode:Ignition

From this model's manual
Verified against the Vaillant Ecotec Exclusive installation & service manual, page 53.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system attempts to start the heating process but fails to detect a stable flame through the ignition electrodes. The most common reasons are a worn-out spark probe that can no longer create a spark or a faulty gas valve that isn't delivering enough fuel to the burner.

This fault is more frequent during the first cold snap of autumn when a boiler is suddenly worked harder after sitting idle all summer.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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