High Lockout
F.72 on Vaillant ecoTEC exclusive

Your boiler has detected that its temperature sensors are giving conflicting or incorrect readings, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault:Flow/returnsensor Flow/returnNTCtemperaturedifferencetoogreat→flowand/orreturn temperaturesensordefective

What causes this fault?

This fault occurs when the boiler's control board notices that the temperatures reported by the flow and return sensors are too different from one another or are physically impossible. The most common reason is that one of the sensors has degraded and is sending an inaccurate electrical signal, but it can also be caused by a build-up of debris in the pipework affecting the heat transfer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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