What the manual says
Manufacturer manualShortcircuit:Cylindersensor. Combinationproduct:Warmstartsensor/cylindersensorshortcircuit. CombinationproductwithactoSTOR:Shortcircuitcylindersensor(NTC) onlyincombinationwithF.91. NTCdefective,shortcircuitincableharness,cable/housing
What causes this fault?
This fault occurs when the boiler's control board receives a scrambled or impossible electrical signal from the sensor that monitors your hot water storage. The most common reason is that the sensor has failed internally or the protective coating on the wiring has worn through, causing an electrical 'short' against the metal casing. It can also be caused by water or moisture getting into the electrical plug, which disrupts the connection.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F.13: no call-out fees, no surprise bills.
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