High
F.76 on Vaillant ecoTEC exclusive

Your boiler has detected a safety-related electrical fault within its internal wiring or a heat protection fuse, causing it to shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Interruption in cable harness: Cable harness faulty

Shared across the ecoTEC exclusive range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal thermal fuse has either failed or detected excessive heat within the primary heat exchanger. It acts as a final safety measure to prevent the appliance from melting or catching fire if other sensors fail to detect an overheat condition. Once this fuse blows or the connection is broken, the electrical circuit is permanently interrupted to ensure the boiler cannot continue operating in an unsafe state.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 71 fault codes on the ecoTEC exclusive

Seeing a different code? Every code this model can display, in one place.

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