High Lockout
F.64 on Vaillant ecoTEC exclusive

Your boiler has detected an electrical fault within its internal sensors or control board, which has caused the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronics/sensor fault: Short-circuit in flow or return sensor or electronics defective

What causes this fault?

This fault occurs when the boiler's internal computer receives conflicting or impossible signals from its temperature sensors. It is usually caused by a short circuit in the wiring or a total failure of the NTC sensors that measure water temperature, but it can also indicate that the main control board is no longer processing data correctly. To prevent overheating, the boiler immediately shuts down until the faulty electrical component is replaced.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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