High
D.69 on Vaillant Combi Compact 242EB

Your boiler has failed to light the flame twice in a row, meaning it cannot provide heating or hot water until the issue is resolved.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Unsuccessful ignition for the second time

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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