Technical description
Gas valve not detected
What causes this fault?
This fault occurs when the boiler's main control board loses communication with the gas valve, preventing the system from regulating the fuel supply. The most common reason is a loose or damaged wiring connection between these two components, though it can also be caused by a complete electronic failure within the gas valve itself.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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