Technical description
Flow–NTC: – NTC broken – NTC cable broken – Defective connection at NTC – Defective connection at electronics | Flow–NTC cable defective/broken NTC faulty
What causes this fault?
This fault occurs when the boiler's main control board loses the electrical signal from the sensor that monitors hot water leaving the unit. The most common reason is that the sensor itself has internal electrical failure or the wiring connecting it to the circuit board has become loose or damaged over time.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.