BoilerFaultCodes.com
F.20 High Lockout

Your boiler has switched itself off because it has detected that the internal temperature has become too hot and reached a dangerous level.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety temperature limiter by-pass

What causes this fault?

This fault occurs when the water inside the boiler gets too hot too quickly, triggering a safety sensor to shut the system down to prevent damage. The most common reasons are a pump failure that stops water from moving or a blockage in the heat exchanger that traps heat inside the unit.

This issue often surfaces during the first cold spell of autumn when a pump that has been idle all summer fails to restart.

Typical repair cost £120-£350 (including labour)

DIY fix possible

Check that all radiator valves are fully open to allow water to flow.Ensure there is enough water pressure in the system (typically 1.0 to 1.5 bar).Press the reset button (flame symbol with a cross) once to see if the fault clears.

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