High Lockout
F.24 on Vaillant ecoMAX

Your boiler is heating up much too fast because there isn't enough water moving through the system to carry the heat away.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Water shortage, temperature rise too quick

What causes this fault?

This fault occurs when the heat inside the boiler builds up much faster than the water can carry it away to your radiators. The most common reasons are a pump that has failed or become stuck, a significant blockage of sludge in the pipework, or air trapped within the system. Essentially, the boiler is forced to shut down to prevent itself from overheating.

This issue is frequently seen during the first cold spell of autumn when the heating is turned back on after being idle all summer, which can cause the pump to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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