High
F4 on Vaillant ecoMAX Pro 18E

Your boiler is trying to start up but is failing to stay lit, so it has turned itself off for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition fault (lockout) Went out when lit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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