High Lockout
F.62 on Vaillant ecoMAX Pro 28E

Your boiler has detected that the gas valve is not closing as quickly as it should, which has caused the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve shut off delay error

What causes this fault?

This fault occurs when the boiler's control system detects that gas is still present or the valve hasn't fully closed after the flame should have gone out. The most common reason is a mechanical stickiness within the gas valve itself or a communication error from the main circuit board. Because this involves the flow of gas, the boiler shuts down immediately as a critical safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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