High Lockout
F.67 on Vaillant ecoMAX System 612

Your boiler has detected a flame when there shouldn't be one, or has a confusion in its internal electronics, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronic fault in flame system (non–plausible flame signal) | Cause: Electronic fault

What causes this fault?

This fault occurs when the boiler's internal computer receives a signal that a flame is present even though the gas valve is closed. The most common reason is a malfunction in the printed circuit board (PCB) or a damaged sensing electrode that is sending a false electrical signal. Essentially, the boiler enters a fail-safe mode because it sees a 'ghost flame' and shuts down to ensure your safety.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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