Technical description
Hot water handling pump flow error
What causes this fault?
This fault occurs when the boiler's internal sensors detect that water isn't moving quickly enough through the system to safely transfer heat to your hot water. The most common reason is a blockage caused by limescale or debris in the heat exchanger, or a mechanical failure in the secondary pump that pushes the water around.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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