What the manual says
Manufacturer manualFrostprotectionmodeactive
What causes this fault?
This fault occurs when the boiler’s internal sensors detect that the water temperature has dropped to a level where there is a genuine risk of the heat exchanger freezing. It typically happens because the boiler is located in a very cold area, such as a garage or outbuilding, or because a faulty sensor is sending an incorrect freezing signal to the control board. When this happens, the boiler pauses operation as a safety measure to prevent the internal pipework from cracking.
This fault is almost exclusively seen during the winter months when external temperatures drop near or below freezing.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like S.34: no call-out fees, no surprise bills.
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