Low
D.096 on Vaillant ecoTEC plus 624

Your boiler has reverted to its original factory settings, which means any personalised heating or hot water timings and temperatures you previously saved have been wiped and will need to be reconfigured.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Reset to factory settings?

From this model's manual
Verified against the Vaillant/Vaillant Ecotec Plus 624 4104463 installation & service manual, page 58.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Access the boiler control menuNavigate to the time and date settings to update themReprogram your preferred heating schedules and water temperature settings

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Avoid the next call-out bill

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Related fault codes

All 121 fault codes on the ecoTEC plus 624

Seeing a different code? Every code this model can display, in one place.

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