Vaillant ecoTEC plus 937 Fault codes & diagnostics

38 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2007-2012 Discontinued
GC Number 47-044-39
Download the Vaillant ecoTEC plus 937 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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3 Emergency 28 High 7 Medium

All 38 documented codes

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con

Your boiler's internal computer brain is unable to talk to the front display panel, meaning the system cannot receive instructions to provide heating or hot water.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display Interface
  • Internal Wiring Loom

Related codes

F.0

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water flowing through the system due to a sensor or wiring issue.

High Engineer only £90-180

Parts commonly replaced

  • Flow NTC thermistor
  • NTC wiring harness

Related codes

F.01

Your boiler has stopped working because it cannot read the temperature of the water returning to it, usually due to a loose wire or a faulty sensor.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC temperature sensor
  • Wiring harness

Related codes

F.02

Your boiler has detected a faulty connection or sensor linked to its built-in hot water storage tank, meaning your hot water supply may be affected.

High Engineer only £120-250

Parts commonly replaced

  • Storage tank NTC temperature sensor
  • Wiring harness

Related codes

F.03

Your boiler has detected a faulty connection or sensor inside the built-in hot water storage tank, which means your hot water supply may be affected.

Medium Engineer only £120-250

Parts commonly replaced

  • Storage tank temperature sensor (NTC)
  • Wiring harness

Related codes

F.10

Your boiler has temporarily stopped working because a temperature sensor inside the unit is giving a false reading due to an electrical short.

High Engineer only £120-£200

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

F.11

Your boiler has detected a faulty temperature reading on its internal water return pipe, which causes it to safely shut down to prevent damage.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC temperature sensor
  • Wiring harness

Related codes

F.12

Your boiler has detected an electrical short-circuit in the sensor that monitors the built-in hot water storage tank.

Medium Engineer only £100-200

Parts commonly replaced

  • Storage tank charging sensor
  • Wiring loom

Related codes

F.13

Your boiler has detected an electrical short circuit related to the hot water storage tank temperature sensor.

Medium Engineer only £100-£200

Parts commonly replaced

  • Storage tank temperature sensor
  • Wiring loom

Related codes

F.20

Your boiler has detected that it is running too hot and has automatically shut down to prevent any damage or danger.

Emergency Engineer only £150-£300

Parts commonly replaced

  • Flow NTC thermistor
  • Flow sensor
  • Main heat exchanger

Related codes

Showing 11–20 of 38
F.22

Your boiler has temporarily stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler.
  2. Open the valves slowly to let water into the system.
  3. Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then firmly close the valves.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Filling loop

Related codes

F.23

Your boiler has stopped working because it has detected a major difference in water temperature between the pipes going out and coming back, usually due to a circulation problem.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow and return sensors (NTC)

Related codes

F.24

Your boiler has shut down because the internal water is getting too hot too quickly, usually caused by low water pressure or trapped air stopping the water from flowing properly.

High DIY-safe £100-£250

What to check first

  1. Check the pressure gauge on the front of your boiler; if it is below 1 bar, top it up using the filling loop.
  2. Bleed your radiators to release any trapped air circulating in the system.
  3. Restart or reset the boiler once the correct pressure has been restored.

Parts commonly replaced

  • Central heating pump
  • Automatic air vent
  • Pressure relief valve

Related codes

F.25

Your boiler has detected an internal electrical connection issue within its main heating module, meaning it has temporarily shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Wiring harness
  • Thermal module sensor

Related codes

F.27

Your boiler is safely shutting down because it cannot accurately detect whether the burner flame is actually lit.

High Engineer only £100-250

Parts commonly replaced

  • Flame sensor electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

F.28

Your boiler is trying to start up, but it is failing to ignite because it is not getting the right gas supply or spark.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main printed circuit board

Related codes

F.29

Your boiler tried to stay lit, but the flame went out and it couldn't restart because the gas supply was interrupted or it couldn't detect the flame properly.

High Engineer only £90-250

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • PCB

Related codes

F.32

Your boiler has detected that the internal fan responsible for safely clearing exhaust gases is not spinning correctly.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F.49

There is a communication error between your boiler and its controls, often caused by an electrical wiring fault or a heavy load on the internal data connection.

High Engineer only £90-180

Parts commonly replaced

  • eBUS wiring
  • External controller
  • Printed Circuit Board (PCB)

Related codes

F.61

Your boiler has detected an electrical fault with the internal valve that controls the gas supply, meaning it has safely shut down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness
  • Main printed circuit board (PCB)

Related codes

Showing 21–30 of 38
F.62

Your boiler has detected a potential issue with the internal gas valve failing to shut off properly, which requires immediate attention from a qualified professional for safety reasons.

Emergency Engineer only £200-£400

Parts commonly replaced

  • Gas valve
  • Main printed circuit board (PCB)

Related codes

F.63

Your boiler has encountered an internal memory error, meaning the main computer system is failing to read its operating data correctly.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F.64

Your boiler has detected an issue with its internal temperature sensors or its main electronic brain.

High Engineer only £150-350

Parts commonly replaced

  • NTC thermistor
  • Main printed circuit board (PCB)

Related codes

F.65

Your boiler’s internal computer has overheated, causing it to shut down to prevent permanent damage.

High Engineer only £280-550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Display PCB

Related codes

F.67

Your boiler's main control board is receiving an incorrect electrical signal from the flame sensor, meaning the system cannot safely confirm if the burner is lit.

High Engineer only £250-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring loom
  • Ignition electrode

Related codes

F.70

Your boiler's computer system is confused because replacement parts were recently fitted without being properly programmed.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • User Interface Display

Related codes

F.71

Your boiler has temporarily stopped working because a sensor that measures water temperature is giving a faulty reading.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

F.72

Your boiler is temporarily shutting down because it is receiving conflicting temperature readings from its internal water sensors.

High Engineer only £120-250

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

F.73

Your boiler's water pressure sensor is failing to read correctly, meaning it cannot accurately check the pressure of the system.

Medium Engineer only £90-180

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler has detected that the internal water pressure reading is too high due to a sensor or electrical fault.

Medium Engineer only £120-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

Showing 31–38 of 38
F.75

Your boiler has noticed that the water pressure does not jump up as expected when the internal pump starts, usually due to low water pressure, trapped air, or a faulty sensor.

High DIY-safe £100-£250

Parts commonly replaced

  • Water pressure sensor
  • Central heating pump

Related codes

F.76

Your boiler has shut down because a safety sensor detected that the main part of the boiler has become too hot.

High Engineer only £250-450

Parts commonly replaced

  • Primary heat exchanger
  • Thermal fuse
  • Wiring harness

Related codes

F.77

Your boiler has temporarily stopped working because it has detected an issue with the device that removes wastewater or the safety flap connected to your flue.

High Engineer only £150-300

Parts commonly replaced

  • Condensate pump
  • Flue gas safety flap
  • Main PCB

Related codes

F.78

Your boiler has detected that an incompatible control accessory has been wired into the system incorrectly.

High Engineer only £90-180

Parts commonly replaced

  • VR 65 Control Center
  • Wiring Centre
  • Main PCB

Related codes

F.80

Your boiler has detected a faulty connection or wiring issue with one of its internal temperature sensors.

Medium Engineer only £100-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

F.81

Your boiler has detected a problem with how water is being pumped and heated inside its built-in hot water storage tank.

High Engineer only £150-£350

Parts commonly replaced

  • APC load pump
  • Storage tank sensor
  • Plate-type heat exchanger
  • Priority changeover valve

Related codes

F.90

Your boiler has temporarily lost communication with its hot water storage tank module, which usually points to a loose wire or a temporary electronic glitch.

Medium Engineer only £90-180

Parts commonly replaced

  • Wiring harness
  • PCB

Related codes

F.91

Your boiler is receiving an incorrect temperature reading from its internal hot water storage tank sensor, which stops it from working properly.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes