High Lockout
D.30 on Vaillant ecoTEC plus Regular

Your boiler has detected an electrical issue with the parts that control the gas supply, preventing it from lighting safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control signal for both gas valves

What causes this fault?

This fault occurs when the boiler's main computer loses the ability to properly communicate with the safety valves that let gas into the burner. It usually means the electrical signal between the control board and the gas valve is interrupted or the internal coils within the valve have failed. Because the boiler cannot guarantee a safe flow of fuel, it shuts down immediately to prevent an unsafe start-up.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful