Technical description
Error with gas valve – switch off delay
What causes this fault?
This fault occurs when the boiler's control system detects that the gas flame is still burning even after it has told the gas valve to close. The most common reason is a mechanical failure within the gas valve itself, but it can also be caused by a faulty circuit board incorrectly sensing a flame that isn't actually there.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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