Technical description
Invalid device specific number (DSN)
What causes this fault?
This fault occurs when the boiler's main control board and front display panel are unable to talk to each other correctly. It typically happens after a repair where a new part was installed but not programmed with the specific identity code required to match your exact boiler model.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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