Medium
S.39 on Vaillant Home System

Your boiler has paused because it has detected that an external safety switch for your underfloor heating has been triggered or disconnected.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Underfloor heating contact open

From this model's manual
Verified against the Vaillant Home System installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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