High
F.28 on Vaillant Home System

Your boiler has tried to light several times but has been unable to establish a flame, meaning you have no heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Failure during start-up: Ignition unsuccessful

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Search the official register →

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