What the manual says
Manufacturer manualThe 'lock out' indicator will illuminate. This usually means that the gas supply is turned off, or is not purged of air.
From this model's manual
Verified against the Vaillant Turbomax Vuw 242 1 installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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