High Lockout
b0 on Viessmann Vitodens

Your boiler has paused its initial setup process because the automatic air-venting sequence has not finished successfully.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Installation in unfinished state - Fault during boiler venting

What causes this fault?

This fault occurs during the commissioning stage when the boiler's internal computer determines that air is still trapped within the heat exchanger or primary circuit. It is often triggered because the automatic venting program was interrupted or the system's air bleed valve is stuck, preventing the unit from safely transitioning into normal operation. No gas will be ignited until the boiler is satisfied that all air has been purged to prevent overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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