Viessmann Vitodens Fault codes & diagnostics

43 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

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5 Emergency 31 High 5 Medium 2 Low

All 43 documented codes

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0b

Your boiler's water circulation system is experiencing a fault, which means it cannot move heat around your home efficiently.

High Engineer only £200-450

Parts commonly replaced

  • Circulation pump
  • Pump wiring harness
  • Main PCB

Related codes

0C

Your boiler is struggling to switch between heating your radiators and heating your hot water because a internal physical valve is getting stuck.

High Engineer only £250-450

Parts commonly replaced

  • Diverter valve cartridge
  • Diverter valve actuator motor

Related codes

0d

Your boiler is having trouble communicating with an extra piece of equipment that controls heating for a specific zone of your home, which may result in that area not heating up properly.

Medium Engineer only £150-300

Parts commonly replaced

  • Extension module
  • Communication cable
  • Mixer motor

Related codes

0E

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to heat your water properly.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor NTC
  • Wiring harness

Related codes

0F

Your boiler has detected an issue with the sensor that monitors the temperature of your hot water tank, meaning it cannot properly regulate your hot water supply.

Medium Engineer only £120-250

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

10

Your boiler is receiving a faulty or confused signal from the weather sensor located outside your home, causing it to struggle with calculating the correct temperature for your heating.

Low Engineer only £120-220

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom

Related codes

18

Your boiler has lost the connection to the thermometer installed outside, so it is struggling to calculate how much heat your home needs based on the current weather.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • External wiring cable
20

Your boiler has stopped working because it is unable to accurately measure the temperature of the water inside it, likely due to a faulty electrical connection or sensor.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

24

Your boiler has detected a critical internal error in its main computer that prevents it from turning on the burner safely.

High Engineer only £250-500

Parts commonly replaced

  • Control Unit/PCB
  • Ignition Transformer
27

Your boiler is struggling to detect the flow of water inside it, so it has stopped working to prevent any internal damage.

High Engineer only £150-250

Parts commonly replaced

  • Differential pressure sensor
  • Wiring harness
  • PCB
Showing 11–20 of 43
28

Your boiler has lost the connection to the sensor that measures the water temperature, so it has safely shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

29

Your boiler is receiving gas at a pressure that is too high, which could be dangerous and requires a professional to stabilise.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas pressure governor
  • Gas valve
30

Your boiler has detected an incorrect electrical signal from an internal temperature sensor, causing it to stop heating your home as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Boiler temperature sensor
  • Wiring harness

Related codes

38

Your boiler has lost the connection to the temperature sensor that monitors the main heat exchanger, so it has shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

40

Your boiler is struggling to accurately read the temperature of your hot water tank because a wire or sensor has stopped working correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness
48

Your boiler has lost the connection to the temperature sensor in your hot water tank, meaning it cannot accurately judge when to heat your water.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness
50

Your boiler is unable to read the temperature of the water flowing through it because of a faulty connection or component, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
  • Low loss header sensor

Related codes

58

Your boiler is unable to read the temperature of the water flowing through your heating system, which means it cannot safely heat your home or water.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

A0

Your boiler has stopped working because it failed to ignite, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner control unit

Related codes

A7

Your boiler's computer is having a internal communication breakdown and cannot process instructions properly.

High Engineer only £250-500

Parts commonly replaced

  • Main PCB
  • Programming Unit

Related codes

Showing 21–30 of 43
A9

Your boiler is having trouble 'talking' to its internal pump, which means it cannot flow water around the system to heat your home.

High Engineer only £180-£450

Parts commonly replaced

  • Internal Circulation Pump
  • Pump Communication Cable
  • Main PCB

Related codes

b0

Your boiler has paused its initial setup process because the automatic air-venting sequence has not finished successfully.

High DIY-safe £0-90

What to check first

  1. Check that the manual air vent on top of the boiler is open
  2. Ensure the central heating system pressure is between 1.0 and 1.5 bar
  3. Press and hold the 'Mode' or 'Reset' button to restart the commissioning sequence

Parts commonly replaced

  • None (Software reset required)
  • Automatic air vent

Related codes

b1

Your boiler is currently stuck in an incomplete setup mode, meaning the installation process wasn't fully finished or the system hasn't been properly coded.

High Engineer only £80-160

Parts commonly replaced

  • None - usually requires service level programming
  • Control PCB (if programming fails)

Related codes

b4

Your boiler has not been fully configured for operation or there is a communication problem between the internal controls and the burner assembly.

High Engineer only £120-350

Parts commonly replaced

  • Burner Control Unit
  • Ignition Lead
  • Gas Valve Block

Related codes

b5

Your boiler has failed to complete its initial setup process, meaning it hasn't properly cleared air from the system or finished its first startup sequence.

High Engineer only £90-180

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor

Related codes

b8

Your boiler has detected a signal error from one of its internal temperature sensors, meaning it cannot accurately measure how hot the water is and has stopped working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

b9

Your boiler has likely been left in a testing mode used during installation or there is a fault with the gas ignition valve.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Control PCB

Related codes

E1

Your boiler has failed to light the flame needed to heat your home and has automatically shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

E5

Your boiler has detected a flame or an electrical signal suggesting a flame is present when the burner is actually turned off, so it has safely locked itself to prevent a potential fire risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

EF

Your boiler is continuing to detect a flame even after it has been told to shut down, which is a safety precaution to prevent gas issues.

High Engineer only £150-£450

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Control PCB

Related codes

Showing 31–40 of 43
F0

Your boiler’s main computer has detected a serious internal fault that prevents it from operating safely or correctly.

High Engineer only £400-750

Parts commonly replaced

  • Control Unit
  • Main PCB

Related codes

F1

Your boiler has detected that the exhaust gases leaving your home are becoming dangerously hot and has shut itself down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Flue gas temperature sensor
  • Burner seal

Related codes

F2

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent permanent damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature limiter switch
  • NTC sensor
  • Pump
  • Diverter valve

Related codes

F3

Your boiler is detecting a flame when it shouldn't be, so it is refusing to start for safety reasons.

Emergency Engineer only £180-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed circuit board

Related codes

F4

Your boiler has attempted to start, but it has failed to detect a flame, so it has safely shut itself down to prevent a gas buildup.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control unit

Related codes

F5

Your boiler is struggling to confirm that air is flowing correctly through its internal system, which prevents it from safely starting the burner.

High Engineer only £150-350

Parts commonly replaced

  • Air pressure switch
  • Flue fan assembly
  • Venturi/Air hose

Related codes

F7

Your boiler is struggling to accurately measure the water pressure inside the system, which is preventing it from running safely.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F8

Your boiler has detected that a safety valve responsible for shutting off the gas supply is not closing as quickly as it should.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Control board (PCB)

Related codes

F9

Your boiler is failing to start because the internal fan that pushes air and gases through the system isn't spinning fast enough to light the flame safely.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed circuit board (PCB)

Related codes

FA

Your boiler is unable to start up correctly because the internal air fan is spinning faster than it should during the initial safety check.

High Engineer only £200-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
Showing 41–43 of 43
FC

Your boiler has detected an issue with the internal ventilation system that pushes gases out, so it has safely shut down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
FD

Your boiler's main internal computer has detected a serious internal error and has stopped the burner from operating to ensure safety.

High Engineer only £250-500

Parts commonly replaced

  • Burner control unit
  • PCB board

Related codes

FE

Your boiler's computer is having trouble communicating with its internal settings, which has caused it to stop working for your own safety.

High Engineer only £250-550

Parts commonly replaced

  • Coding card
  • Burner control unit
  • Main PCB

Related codes