High
F4 on Viessmann Vitodens

Your boiler has attempted to start, but it has failed to detect a flame, so it has safely shut itself down to prevent a gas buildup.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame signal is present

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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