High
F9 on Viessmann Vitodens

Your boiler is failing to start because the internal fan that pushes air and gases through the system isn't spinning fast enough to light the flame safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan speed too low during burner start

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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