Viessmann Vitodens 025-W Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2024-present
GC Numbers 47-819-6447-819-65
Download the Viessmann Vitodens 025-W manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
15 High 5 Medium 3 Low

All 23 documented codes

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F0A

Your boiler's internal computer is experiencing a communication error, meaning it cannot correctly process signals from its internal sensors and has safely shut down to prevent incorrect operation.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Control unit

Related codes

F0b

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, meaning it cannot safely regulate heat and has shut down.

High Engineer only £140-£220

Parts commonly replaced

  • Flow temperature NTC sensor
  • Sensor wiring harness
  • Main PCB

Related codes

F0C

Your boiler is receiving too little electricity from the mains supply to operate safely and has shut down as a precaution.

High Engineer only £100-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External voltage regulator
  • Internal wiring harness

Related codes

F02

Your boiler has likely overheated or a sensor has detected an electrical fault, causing the system to shut down for safety.

High DIY-safe £120-250

What to check first

  1. Wait 20 minutes for the boiler to cool down naturally.
  2. Check that your radiator valves are open and not blocked.
  3. Press the 'Reset' button on the boiler control panel once to see if the error clears.

Parts commonly replaced

  • Flow temperature sensor
  • High limit thermostat
  • Internal pump

Related codes

F03

Your boiler is unable to create the spark needed to light the gas and start the heating process.

High Engineer only £120-280

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Ignition transformer
  • Printed Circuit Board (PCB)

Related codes

F04

Your boiler has stopped working because it cannot detect the flame needed to heat your water and radiators safely.

High Engineer only £120-£280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit
  • Gas valve

Related codes

F05

Your boiler has stopped working because the fan that removes waste gases is not spinning at the correct speed.

High Engineer only £250-£550

Parts commonly replaced

  • Fan motor
  • PCB (Main circuit board)
  • Pressure switch

Related codes

F07

Your boiler has shut down because it thinks the water inside is getting too hot, which is usually caused by a blockage or a pump issue preventing water from circulating properly.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Main heat exchanger flush
  • Temperature sensor (NTC)

Related codes

F08

Your boiler has detected an internal electrical fault where a component controlling the gas supply has stuck in the 'on' position, preventing the system from operating safely.

High Engineer only £350-£600

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

F09

Your boiler's internal pump has stopped circulating water, which prevents your heating and hot water from working to protect the system from overheating.

High Engineer only £280-450

Parts commonly replaced

  • Internal circulation pump
  • Pump wiring harness
  • Control PCB

Related codes

Showing 11–20 of 23
F10

Your boiler has lost connection with the sensor that monitors the weather outside, which may cause your heating to run at the wrong temperature.

Medium Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor (NTC)
  • Sensor wiring harness

Related codes

F18

Your boiler has lost its connection to the outside temperature sensor, which helps it decide how hard it needs to work based on the weather.

Low Engineer only £100-£190

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring/cabling

Related codes

F30

Your boiler has lost connection with its outdoor thermometer, meaning it cannot automatically judge how hard it needs to work based on the weather outside.

Low Engineer only £100-£180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

F31

Your boiler is having trouble communicating with your thermostat or indoor temperature sensor due to a wiring fault, which may prevent your heating from turning on correctly.

High Engineer only £90-180

Parts commonly replaced

  • Room temperature sensor
  • Thermostat wiring
  • Communication module

Related codes

F38

Your boiler has lost its connection to the sensor that measures the outdoor temperature, meaning it cannot automatically adjust its performance based on the weather.

Low Engineer only £100-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

F39

Your boiler has lost connection with its indoor thermostat, meaning it cannot correctly measure the temperature inside your home to control the heating.

Medium DIY-safe £60-140

What to check first

  1. Check if your wireless thermostat has run out of batteries and replace them if necessary
  2. Ensure the thermostat is within range of the boiler and has not been moved too far away
  3. Check for any loose wiring if you have a visible wired wall thermostat

Parts commonly replaced

  • Room thermostat batteries
  • External temperature sensor
  • Thermostat wiring

Related codes

F51

Your boiler has detected a fault with the sensor that monitors hot water temperature, meaning you will likely experience cold or lukewarm water from your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC temperature sensor
  • Connecting cable harness

Related codes

F59

Your boiler has lost the connection to the sensor that measures the temperature of your hot water, so it cannot accurately heat your taps or shower.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

FA9

Your boiler has lost its connection to your smart thermostat or external heating controller.

Medium DIY-safe £60-140

What to check first

  1. Check if your thermostat batteries need replacing
  2. Ensure your internet router and hub are switched on and connected
  3. Check for loose wires at the thermostat base unit if it is easily accessible
  4. Press the reset button on the boiler control panel

Parts commonly replaced

  • OpenTherm Bridge/Receiver
  • Thermostat Batteries
  • Wiring Loom

Related codes

Fb0

Your boiler has detected a fault with the internal thermometer that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £140-£260

Parts commonly replaced

  • Flue gas temperature sensor
  • Connection lead/wiring harness

Related codes

Showing 21–23 of 23
Fb8

Your boiler has detected a signal failure from a safety sensor that monitors the temperature of exhaust gases, causing the system to shut down for protection.

High Engineer only £120-£210

Parts commonly replaced

  • Flue gas temperature sensor
  • Connecting wiring harness

Related codes

FF1

Your boiler has shut down because it detected that the exhaust gases are getting too hot, which is a safety feature to prevent damage to the system.

High Engineer only £150-450

Parts commonly replaced

  • Heat exchanger cleaning/descaling
  • Flue gas temperature sensor
  • Burner gasket

Related codes

FF2

Your boiler has detected a faulty sensor that monitors the temperature of the gases leaving your system, which prevents the boiler from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor

Related codes

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