Medium
F39 on Viessmann Vitodens 025-W

Your boiler has lost connection with its indoor thermostat, meaning it cannot correctly measure the temperature inside your home to control the heating.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Lead break, room temperature sensor

Shared across the Vitodens 025-W, range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check if your wireless thermostat has run out of batteries and replace them if necessaryEnsure the thermostat is within range of the boiler and has not been moved too far awayCheck for any loose wiring if you have a visible wired wall thermostat

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Related fault codes

All 24 fault codes on the Vitodens 025-W

Seeing a different code? Every code this model can display, in one place.

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