High Lockout
80:0 on Viessmann Vitodens 050-W

Your boiler is experiencing a communication error between its control system and the temperature sensors, meaning it cannot accurately monitor the water temperature.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Without time delay

What causes this fault?

This fault occurs when the boiler's central brain loses contact with the sensors that monitor heat levels, often due to a broken internal wire or a sensor that has failed completely. Because the control system can no longer safely tell how hot the water is, it shuts down to prevent the system from overheating. It is usually caused by a physical break in the electrical circuit or moisture damage to the sensitive electronic connections.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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