Viessmann Vitodens 050-W Fault codes & diagnostics

56 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 29-35 kW 2014-present
GC Numbers 47-819-5547-819-5647-819-5747-819-5841-819-6341-819-6447-819-3847-819-3147-819-32
Download the Viessmann Vitodens 050-W manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
44 High 8 Medium 4 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-819-38 Vitodens 050-W BPJD 29kW Combi Boiler 2014–present
47-819-31 Vitodens 050-W BPJC 29kW Combi Boiler 2014–2016
47-819-32 Vitodens 050-W BPJC 35kW Combi Boiler 2014–2016

All 56 documented codes

Tap any card for details

1A

Your boiler has shut down because it is struggling to discharge exhaust fumes safely or is detecting a significant lack of air flow.

High Engineer only £120-450

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning)
  • Ventilation fan
  • Condensate trap

Related codes

02

Your boiler has shut itself down as a safety precaution because it has detected an overheating issue within the system.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Heat exchanger (cleaning/flush)

Related codes

04

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

05

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

5A

Your boiler has stopped heating because it cannot detect the flow of water needed to safely ignite the burner.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • PCB

Related codes

06

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

07

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)

Related codes

08

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)

Related codes

09

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)

Related codes

10

Your boiler is struggling to accurately gauge the weather outside, meaning it might not provide the right amount of heat for your home.

Medium Engineer only £120-220

Parts commonly replaced

  • Outside temperature sensor
  • NTC thermistor
  • Wiring lead

Related codes

Showing 11–20 of 56
18

Your boiler has lost its connection to the outside temperature sensor, meaning it cannot automatically adjust your heating based on the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

20

Your boiler has detected an electrical fault with a sensor that monitors the water temperature flowing into your heating system, leading it to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

28

Your boiler has lost connection with a temperature sensor that monitors the main water flow, likely due to a broken wire or a faulty sensor.

Medium Engineer only £120-220

Parts commonly replaced

  • Low loss header temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

30

Your boiler has stopped heating because a internal sensor that monitors water temperature has developed an electrical fault and is preventing the burner from firing.

High Engineer only £120-£200

Parts commonly replaced

  • Boiler water temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

35

Your boiler has failed to ignite or stay lit, meaning your heating and hot water have stopped working.

High DIY-safe £120-450

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Try resetting the boiler using the 'R' or reset button on the control panel.
  3. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Gas Valve
  • PCB

Related codes

38

Your boiler has stopped working because it can no longer accurately measure the temperature of the water inside the system.

High Engineer only £120-220

Parts commonly replaced

  • Boiler water temperature sensor (NTC thermistor)
  • Connecting cable harness

Related codes

40

Your boiler has stopped working because it thinks the hot water tank is dangerously overheating due to a faulty electrical sensor.

High Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Sensor wiring harness

Related codes

48

Your boiler has stopped heating your hot water because it can no longer detect the temperature of your hot water cylinder.

High Engineer only £120-220

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Wiring Harness

Related codes

50

Your boiler has stopped providing hot water because the internal sensor that measures water temperature has detected a technical fault or a short circuit.

High Engineer only £120-190

Parts commonly replaced

  • DHW Temperature Sensor (NTC thermistor)
  • Connecting cable harness

Related codes

51

Your boiler has stopped working because a sensor that monitors the water temperature has developed an electrical fault.

High Engineer only £120-£200

Parts commonly replaced

  • Outlet temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

Showing 21–30 of 56
52

Your boiler has detected an electrical fault in its water flow sensor and has shut down for safety to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

58

Your boiler has stopped providing hot water because the internal sensor that measures water temperature is broken or disconnected.

High Engineer only £120-£200

Parts commonly replaced

  • Domestic Hot Water (DHW) temperature sensor
  • Wiring harness

Related codes

59

Your boiler has stopped working because it cannot accurately measure the temperature of the water leaving the unit, usually due to a fault in a sensor or its wiring.

High Engineer only £120-£200

Parts commonly replaced

  • Outlet temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

92

Your solar heating system has a faulty sensor or a wiring problem that is preventing it from correctly monitoring the temperature of the roof panels.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector temperature sensor (NTC)
  • Sensor wiring harness

Related codes

93

Your boiler has detected a technical fault with a sensor in your solar heating system, which may affect its ability to heat your water using solar energy.

Low Engineer only £120-£220

Parts commonly replaced

  • Solar cylinder temperature sensor
  • Sensor wiring harness

Related codes

94

Your boiler has lost communication with the temperature sensor in your hot water tank because of an electrical fault, meaning it cannot accurately monitor your solar heated water.

Medium Engineer only £120-£210

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Sensor wiring harness

Related codes

A2

Your boiler has sensed that the internal pump is malfunctioning or water is not circulating correctly, which has caused the system to stop as a safety precaution.

High Engineer only £250-£550

Parts commonly replaced

  • Circulation pump
  • Internal pump head
  • Control PCB

Related codes

A5

Your boiler has detected that the water pump is likely stuck or not moving water correctly, which means the system cannot heat up safely.

High Engineer only £180-450

Parts commonly replaced

  • Internal circulation pump
  • Pump motor head
  • Main PCB

Related codes

A7

Your boiler's control panel has developed a communication fault and is unable to send or receive correctly.

High Engineer only £250-£550

Parts commonly replaced

  • Programming unit
  • User interface (HMI)
  • Control PCB

Related codes

A8

Your boiler's main internal computer has lost touch with the display panel, meaning the controls cannot talk to the heating unit.

High Engineer only £180-450

Parts commonly replaced

  • Control Unit PCB
  • HMU Programming Unit
  • Internal Ribbon Cable

Related codes

Showing 31–40 of 56
A9

Your boiler is having trouble 'talking' to your thermostat, which means it might not know when to turn your heating on or off.

Medium DIY-safe £90-180

What to check first

  1. Check that your thermostat is powered on and has fresh batteries if applicable.
  2. Restart the boiler using the power switch or reset button to refresh the connection.
  3. Ensure the thermostat wiring is securely plugged into its base if it is a wall-mounted unit.

Parts commonly replaced

  • OpenTherm Thermostat
  • Communication Module
  • Wiring harness

Related codes

b0

Your boiler has detected an electrical fault with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down for safety.

High Engineer only £140-£220

Parts commonly replaced

  • Flude gas temperature sensor (NTC)
  • Wiring harness

Related codes

b1

Your boiler's main control panel is having trouble talking to its own internal computer, meaning you cannot change settings or control the heating properly.

Medium DIY-safe £180-450

What to check first

  1. Locate the main power switch for the boiler (usually a fused spur on the wall).
  2. Turn the power off, wait for 60 seconds, and turn it back on to reboot the system.
  3. Ensure the control panel is pushed firmly into its housing if it is a removable type.

Parts commonly replaced

  • Programming unit
  • Main PCB (Control board)
  • Wiring harness

Related codes

b4

Your boiler has encountered an internal electronic communication error that is preventing it from monitoring its own performance correctly.

High Engineer only £350-£650

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electronic Control Box

Related codes

b8

Your boiler has detected a broken connection or a fault with the sensor that monitors the temperature of the exhaust gases, causing the system to stop working for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
  • Sensor clip

Related codes

be

Your boiler is having trouble communicating with the wall-mounted thermostat control because of a setup or configuration error.

Medium Engineer only £90-180

Parts commonly replaced

  • Vitotrol 200/300 Remote Control
  • Control Unit PCB
  • Communication Cable

Related codes

bF

Your boiler is currently stuck in an automated filling process and cannot continue until this is resolved.

High Engineer only £120-300

Parts commonly replaced

  • External Filling Loop Valve
  • Boiler Control Unit (PCB)
  • Electronic Pressure Sensor

Related codes

C5

Your boiler is having trouble communicating with its internal pump, which means it cannot properly move heated water around your system.

High Engineer only £250-450

Parts commonly replaced

  • Internal circulation pump
  • Pump communication cable
  • Main PCB

Related codes

C6

Your boiler is having trouble communicating with the internal pump that moves hot water around your heating system.

High Engineer only £280-550

Parts commonly replaced

  • Variable speed pump
  • Pump communication cable
  • Main PCB

Related codes

C7

Your boiler is having trouble communicating with the internal pump that moves hot water through your radiators, which may prevent your heating from working correctly.

Medium Engineer only £250-£450

Parts commonly replaced

  • Internal circulation pump
  • Wiring harness
  • Main PCB

Related codes

Showing 41–50 of 56
CE

Your boiler is having trouble communicating with an add-on control or an external smart home accessory, which may affect its ability to run efficiently.

Low DIY-safe £90-250

What to check first

  1. Check if any external smart thermostats or controllers are turned on and have battery power.
  2. Restart the boiler by turning the power off and back on at the fused spur switch.
  3. Ensure any wireless hubs or range extenders nearby are plugged in and working.

Parts commonly replaced

  • External extension module (H5)
  • Wiring harness
  • OpenTherm gateway

Related codes

d1

Your boiler has stopped working because it cannot detect any water moving through the system to keep it from overheating.

High Engineer only £180-350

Parts commonly replaced

  • Flow switch
  • Internal pump
  • Diverter valve

Related codes

dE

Your boiler has lost connection with the temperature sensor that controls your second heating zone, meaning it cannot properly regulate the temperature for that part of your home.

Medium Engineer only £100-£190

Parts commonly replaced

  • Room temperature sensor (NTC)
  • Sensor wiring harness
  • M2 extension module

Related codes

E3

Your boiler has detected a safety issue within its internal systems and has shut down to prevent any risk of harm.

High Engineer only £150-300

Parts commonly replaced

  • Pressure switch
  • Fan assembly
  • Control board
  • Safety sensors

Related codes

E5

Your boiler has stopped working because it cannot confirm that a flame is burning safely, leading to a complete shutdown for your protection.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit
  • Gas valve

Related codes

F0

Your boiler has experienced a serious internal brain failure and the main control board likely needs to be replaced.

High Engineer only £450-750

Parts commonly replaced

  • Main PCB (Control Unit)
  • Wiring Harness

Related codes

F1

Your boiler has switched itself off because it has reached a dangerously high temperature, likely due to a lack of water or poor circulation.

High DIY-safe £100-350

What to check first

  1. Check the pressure gauge and top up the water if it is below 1.5 bar
  2. Bleed all radiators to remove trapped air from the system
  3. Ensure all radiator valves and isolation valves are fully open
  4. Reset the boiler after checking water levels

Parts commonly replaced

  • Circulation pump
  • Flue gas temperature sensor
  • Heat exchanger (flushing service)

Related codes

F2

Your boiler has shut down because it has detected it is getting too hot, which is usually caused by a lack of water or a circulation problem.

High DIY-safe £120-350

What to check first

  1. Check the pressure gauge on your boiler and top up the water if it is below 1.5 bar
  2. Ensure all your radiator valves are open and not switched off
  3. Once the boiler has cooled down, press the 'Reset' button to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Temperature Limiter (Overheat Thermostat)
  • Wiring harness

Related codes

F3

Your boiler is detecting a flame when there shouldn't be one, so it has shut down for safety purposes to prevent a malfunction.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit (PCB)

Related codes

F4

Your boiler has failed to light the flame, which means it cannot provide any heating or hot water until the issue is resolved.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.
  2. Ensure your gas meter has credit if you use a prepay meter.
  3. Press the Reset button on the boiler control panel once to see if the fault clears.

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Lead
  • Gas Valve
  • Ignition Module

Related codes

Showing 51–56 of 56
F8

Your boiler has detected a problem with the gas valve not closing correctly, so it has shut down the burner for safety.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve assembly
  • Cables and wire harness
  • Control PCB

Related codes

F9

Your boiler has stopped working because the internal fan isn't spinning fast enough to safely start the heating process.

High Engineer only £250-£550

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • PCB (Control board)

Related codes

FA

Your boiler has failed to start properly and the fan is running constantly to clear out the system, preventing the heater from firing up.

High Engineer only £250-£650

Parts commonly replaced

  • Fan motor
  • Fan wiring harness
  • Main control PCB

Related codes

FC

Your boiler has detected an internal communication error with the fan that manages airflow, so it has safely shut down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Fd

Your boiler's internal computer has crashed due to an ignition failure or electrical interference, preventing it from starting the burner.

High DIY-safe £120-£450

What to check first

  1. Press the reset button or turn the boiler off and back on at the fused spur switch
  2. Ensure large electronic devices or powerful wireless routers are not sitting directly next to the boiler
  3. Check if other gas appliances in your home are working to ensure gas is reaching the property

Parts commonly replaced

  • Ignition electrodes
  • Ignition leads
  • Electronic control unit (PCB)

Related codes

FE

Your boiler's internal computer has encountered a critical error or is having trouble communicating with its electronic security card, causing the system to shut down for safety.

High Engineer only £350-700

Parts commonly replaced

  • Coding Card
  • Printed Circuit Board (PCB)
  • Control Unit

Related codes

11 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

00:4 Diagnostic This code is not actually a fault, but a status indicator confirming your boiler is configured to control both your radiators and your hot water tank separately. 06:... Diagnostic Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage. 23:0 Status Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues running safely and efficiently. 25 Status Your boiler is getting too hot too quickly and is shutting itself down to prevent damage. 25:0 Status Your boiler has lost the connection to the external sensor that tells it how cold it is outside, meaning it may not adjust its heating output as efficiently as usual. 26 Diagnostic Your boiler's computer has become stuck in a repeating internal test sequence and is failing to move into its normal heating mode. 30:0 Status Your boiler has detected an issue with the water pump that moves heat around your radiators and taps, meaning it cannot circulate heat effectively. 50:0 Diagnostic Your boiler's computer screen and main control board are having trouble communicating with each other. 71:2 Diagnostic Your boiler is having trouble heating your hot water cylinder because a sensor has detected an unusually high temperature or a fault during the heating process. A2:0 Diagnostic Your boiler is currently ignoring the standard priority for hot water and is attempting to provide heating and hot water at the same time, which may result in lukewarm water or poor heating performance. Filling Status Your boiler is currently in the process of being filled with water, and the control system is waiting for the pressure to reach the correct level before it can start working again.

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