High
FA on Viessmann Vitodens 050-W

Your boiler has failed to start properly and the fan is running constantly to clear out the system, preventing the heater from firing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner in fault state. Fan stop not achieved. Check the fan, check the fan cables, check the fan control.

From this model's manual
Verified against the Viessmann Vitodens 050 W Bpjd installation & service manual, page 53.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan is spinning at the wrong speed or failing to stop when it should. Because the fan is responsible for clearing out dangerous exhaust gases, the system enters a safety mode and prevents the burner from lighting. The most common reason is a communication error between the fan motor and the main control board, often caused by worn-out electrical components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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