Technical description
Without DHW cylinder priority applicable to heating circuit pump and mixer
What causes this fault?
This fault occurs when the boiler's control logic fails to prioritise your hot water tank over your radiators, often due to a communication error between the sensors and the main control board. It is typically caused by a faulty diverter valve sticking in a mid-position or a failing temperature sensor providing incorrect data about the hot water demand. As a result, the boiler struggles to deliver enough heat to both systems simultaneously, leading to a drop in performance.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.