High
A8 on Viessmann Vitodens 050-W

Your boiler's main internal computer has lost touch with the display panel, meaning the controls cannot talk to the heating unit.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Communication fault between PCB and programming unit (user interface)

From this model's manual
Verified against the Viessmann Vitodens 050 W Bpjd installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the data link between the boiler's main brain and the control screen is broken or interrupted. The most common reason is a loose internal connection or a failure of the delicate wiring that carries signals between the two components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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